Figure 1. Stages of TQM development (Oschman, 2004)

From

Implementing Total Quality Management Concepts to Land Administration System in Pakistan

Zahir Ali, A. M. Tuladhar, J. A. Zevenbergen, Muhammad Ajmal Bhatti

American Journal of Rural Development. 2014, 2(4), 74-80 doi:10.12691/ajrd-2-4-3