Figure 2. The eight macro-business processes: integrating and managing relationships across the supply chain

From

Customer’s Attributes and Organizational Performance

Davood Gharakhani, Mohammad Reza Farrokhi, Hamed khajevand, Arshad Farahmandian

American Journal of Industrial Engineering. 2014, 2(1), 1-4 doi:10.12691/ajie-2-1-1