Figure 1. Illustrates the research conceptual framework

From

The Impact of Internet Banking at Times of Pandemic; Customer Experience, Satisfaction, Trust, Loyalty, E-service Quality and Bank’s Financial Performance; An Application on Egyptian Public Banks

Dalia El Mosallamy, Madiha Metawie

Journal of Business and Management Sciences. 2022, 10(2), 70-79 doi:10.12691/jbms-10-2-3